Legal & privacy
Terms, privacy and policies.
Each document shows its version and date. Questions? Start with Help & support.
Terms
- Terms of saleThe contract when you buy print books, signed copies or EPUBs from us: ordering, prices, delivery, cancellation, faulty items and your legal rights.
- Website terms of useThe rules for using the Bookish Badger website and accounts: who can use it, acceptable use, intellectual property, our liability and how accounts can be suspended or closed.
- Community guidelines and user content termsThe rules for reviews, comments, author updates, reader profiles, shelves and Services listings: what is welcome, what is never allowed, how to report, how we moderate and appeals, and the licence you give us for what you post.
Privacy
- Privacy noticeWhat personal data we collect when you browse, buy, read, post or publish with us, why, who we share it with, how long we keep it, and your rights.
- Cookies and analyticsThe cookies and browser storage the site uses, the cookieless analytics we run by default, the optional analytics cookies you can choose, and how to change your mind.
Policies
- Delivery informationWhere we deliver, how print-on-demand books are made and posted, tracking, signed copies, EPUB delivery and what to do if a parcel is late, lost or damaged.
- Returns, refunds and cancellationHow to cancel an order, return print books, get a refund, and what to do if a print book or EPUB is faulty, with a model cancellation form.
- Complaints policyHow to complain about an order, a decision about content or your account, our handling of your data or anything else, how quickly we respond, and where to go if we cannot agree.
- Copyright and legal complaintsHow rights holders can ask us to remove infringing material, how members can respond, and how to report other unlawful content such as defamation or privacy breaches.
- Contact usHow to reach us about orders, returns, complaints, privacy requests, content reports, accessibility and publishing.